Competence Center Digital Experience Management

Saga Consulting Group launches a new Competence Center in Digital Experience Management (DEM). Digital Experience Management supports companies to build fascinating, digital interactions that are applicable on various platforms through different channels to both internal users and customers.

DEM gives companies the ability to bring together marketing, business and IT to deliver exciting, authentic solutions that increase brand loyalty and bolster competitive differentiation.

It’s about a different way of handling digital media and channels where the user is at the centre and the way in which he wants to communicate with you and be informed by you as a company, given the present technological possibilities.

DEM at Saga Consulting Group

At Saga Consulting Group you can find DEM in Enterprise Application, Web & Mobile Application and Social Media & Communication.

To realize DEM the Competence Center uses the Adobe Digital Enterprise Platform, the Adobe Digital Publishing Suite and the web experience management platform of Adobe, CQ5.

What can these technologies mean for you?

Here you can find a small extract of the whitepaper of the Competence Center Digital Experience Management. This will tell you what these technologies can mean for you.

With the Adobe Digital Enterprise Platform, built on a standards-based, modern architecture, Saga Consulting Group can:

• Deliver interfaces that people want to use
  Deliver a range of interfaces that unify content and applications across a number of web platforms and mobile devices.
  
  Develop PDF and HTML forms that can be deployed inside and outside the enterprise, with built-in error detection, conditional fields, and accessibility options for simplifying the user experience.
  
  Generate interactive PDF Portfolios that allow users to engage offline.
  
  Integrate social and collaborative capabilities directly within rich applications with hosted collaboration services that enables you to link chat, screen sharing, whiteboarding, webcam, Voice over IP (VoIP), and other capabilities.
• Enhance functionality with dynamic application services
  In the enterprise environment, a great user interface is meaningless if it doesn’t connect with the existing infrastructure.
  
  Orchestrate processes that take information provided by customers and route it throughout the organization to the people and systems that need to process it.
  
  Leverage a service-oriented architecture to mix and match IT services to create innovative solution scenarios.
  
  Integrate with existing systems using standards-based approaches like JMS, web services, and more.
• Deliver content that informs and engages
  Customers expect to be able to get the information they want quickly and easily. As a result, modern solutions blend content and applications in a transparent fashion, informing users while enabling them to take action.
  
  Reuse content and shared components across best-in-class frameworks to build applications for all your key channels (mobile, web, and so on).
  
  Integrate with existing enterprise content management (ECM) systems to access content from repositories across the enterprise.
  
  Protect sensitive information with policy-based rights management that controls who can access information, what they can do with it, and how long they can use it.
• Adobe Digital Publishing Suite is a solution that lets media and business publishers create, distribute, monetize, and optimize publications for tablet devices.
  Deliver engaging, publisher-branded reading experiences on an array of mobile devices — including Apple iPad, Android™, and BlackBerry PlayBook tablets.
  Efficiently author publications and documents using familiar Adobe Creative Suite 5.5 components.
• Adobe CQ 5: Web Experience Management Platform
  Built atop Adobe's industry-leading Java Content Repository CRX, CQ5 from Adobe provides a complete suite of applications for marketing, business and IT organizations to optimize online marketing, presence and communication.
  • CQ5 Mobile delivers mobile web experiences as well as native mobile application authoring and editing for feature phones, smartphones and tablets.
  • CQ5 Web Content Management (WCM)
  • CQ5 Marketing Campaign Management
  • CQ5 Social Collaboration
  • CQ5 Targeting provides out of the box integration with Adobe Online Marketing Suite, powered by Omniture.